IBM watsonx Orchestrate: AI Agents for Business

Challenges and Solutions

Many companies face the challenge of integrating AI agents across different environments, apps, and data. IBM offers a comprehensive suite of enterprise-ready agent capabilities in watsonx Orchestrate to address these challenges and help businesses optimize their processes.

What does watsonx Orchestrate offer?

1. AI Agent Builder:
   • Utilize tools that facilitate the integration, customization, and deployment of agents—ranging from no-code to pro-code tools for every user.
   • Create smarter agents in less than five minutes without programming knowledge. Build, test, and implement AI agents using your expertise, clear behavioral guidelines, and preferred tools. Designed to scale across teams without complexity.
2. Ready-made Domain Agents:
   • Specialized agents for areas such as HR, sales, and procurement, including utilities for simple actions like web research and calculations.
3. Agent Observability:
   • Performance monitoring, security precautions, model optimization, and governance throughout the agent’s lifecycle.
4. Multi-Agent Orchestration:
   • Orchestrate agents, apps, and data from any vendor.
   • Enable collaboration across your workflows with IBM, partner, and custom agents. IBM watsonx® Orchestrate™ handles the routing to ensure work is done smoothly.
   • Coordination of multi-agents and multi-tools to optimize complex projects like workflow planning and task routing.
5. Integration with over 80 leading enterprise applications:
   • Support for vendors like Adobe, AWS, Microsoft, Oracle, Salesforce Agentforce, SAP, ServiceNow, Simplistic.ai, and Workday.
   • New Agent Catalog: IBM introduces the new agent catalog in watsonx Orchestrate, simplifying access to over 150 agents and pre-built tools from both IBM and a broad partner ecosystem.

ANY Agent. ANY Framework. watsonx Orchestrate.

The New Agent Catalog

Start faster with trusted, ready-to-use agents. Browse a growing library of IBM watsonx® agents and partner-crafted solutions, reusable tools, and templates. Find, customize, and implement agents designed for your business and industry.

Develop and offer your specialized agents in the watsonx Orchestrate agent catalog to reach a broad customer base and unlock new revenue streams. Whether building on watsonx Orchestrate or your own platform, IBM provides the tools and support to help you succeed. Bring your best AI agents to IBM watsonx Orchestrate.

Join a growing ecosystem and benefit from the booming market for AI agents and intelligent automation.

Collaborate with IBM and sign up for IBM Agent Connect  IBM REGISTRATION FORM

Summary of Benefits:

• Reduction of manual workflows, faster ROI.
• Agent automation. 70% faster.
• Easy deployment.
• Simplified access to multiple tools and leading enterprise applications.
• Powered by your own business data.
• Self-service access for employees.

ADDITIONAL AI and AUTOMATION INFORMATION

Source: the IBM Newsroom on the  ‘IBM Think 2025 Customer Conference’ and the BIG-DATA Insider Report.

IBM THINK 2025: KI-AGENTEN UND IT-AUTOMATISIERUNG FÜR UNTERNEHMENSWACHSTUM

IBM ACCELERATES ENTERPRISE GEN AI REVOLUTION WITH HYBRID CAPABILITIES

At the customer conference IBM Think 2025, IBM CEO Arvind Krishna announced that the era of AI experimentation is over. With IBM’s latest AI agents, companies can develop powerful, integrated solutions in a very short time that can be seamlessly embedded into existing systems.

According to a new IBM study, only 25 percent of companies currently achieve the expected ROI from their AI initiatives. A new generation of AI agents is now set to allow companies to develop, orchestrate, and integrate solutions into existing systems within minutes.

With over eighty ready-to-use enterprise integrations—including Salesforce, Workday, ServiceNow, Adobe, Oracle, and AWS—these agents are designed to automate operational processes and generate business value. Application development occurs without programming knowledge, enabling business units to take action independently.

Agent Building Studio

To achieve this, they need the components and functions of the “Agent Building Studio.” This is a no-code tool that allows business users to create AI agents independently. Those familiar with these challenges in daily operations can model solutions immediately and integrate them into existing workflows.

IBM offers pre-built AI agents such as HR agents, procurement agents for purchasing, and sales agents for sales. The latter are linked to platforms like Salesforce, Seismic, and Dun & Bradstreet.

In collaboration with Salesforce, the Agentforce platform is already being used to efficiently consolidate data from IBM Z mainframes and Db2 databases. This particularly enables faster and more informed decision-making in regulated industries like finance.

Regarding multi-agent orchestration, multiple AI agents can be systematically coordinated. Through a protocol, dependent agents can also be included, facilitating enterprise-wide integration. A single agent can call and control other agents (including those from other manufacturers). This is certainly a significant step toward automated processes across the enterprise.

A comprehensive traceability of agent activities ensures that requirements for transparency, KPIs, and compliance are met at all times. This is essential for governance.

IT Automation

Through intelligent automation, companies can not only reduce costs but also significantly increase the resilience and efficiency of their IT infrastructures. IBM offers automation solutions that help companies optimize their IT processes while increasing operational security. With tools like “IBM webMethods Hybrid Integration” and “IBM Concert Resilience Posture,” companies can effectively manage and automate hybrid environments.

IBM webMethods Hybrid Integration is an integration platform that allows for managing APIs and connecting independent applications. This enables data and events to be exchanged at any time.

A new API agent is set to simplify and accelerate API-based integration. With IBM Concert, an orchestration platform for managing and operating business applications, these can be continuously improved through automation. IBM has recently announced the IBM Concert Resilience Posture Tool, which promotes collaboration between development and operations teams within companies through “intelligent resilience.” Vulnerabilities in applications can be detected in real-time and continuously improved.

New partner solutions include the integration of Amazon Q Index, a data repository from AWS, with IBM Watsonx Orchestrate; this enables intelligent process automation. Building on this, companies can deploy specific AI agents for areas like HR, sales, and procurement, pre-built by IBM.

Automated security updates are intended to ensure “intelligent resilience.” Based on a modular system, IBM offers modular solutions that allow companies to develop and implement tailored automation strategies.

For more information on IBM watsonx Orchestrate

IBM WATSONX ORCHESTRATE PAGE  BOOK A LIVE DEMO  SIGN UP FOR A TRIAL

Want to learn more about IBM watsonx Orchestrate or have questions? Contact our expert for detailed information on this topic.