Online request for Lenovo Service offerings

Do you need a Service offer? Then please use the form below to submit your request.

Please take note of our processing times:

Standard contract: 2 until 4 working days
Contract with SBO approval: 3 until 10 working days
Contract with a new business partner and/or end customer: 6 until 8 working days

If you have any questions, your TD SYNNEX IBM Services team will be happy to help.

Lenovo Service Request Form
Comments
This field is for validation purposes and should be left unchanged.
Contact Details – End Customer
End Customer (Company Name)*
Customer Address*
Contact Person*
First Name Last Name
E-mail Address*
Enter E-mail Confirm E-mail

Phone Number*
Contact Details – Business Partner
Business Partner (Company Name)*
Business Partner Address*
Contact Person for Questions*
First Name Last Name
Phone Number*
E-mail Address*
Enter E-mail Confirm E-mail

Contract Information
Type of Offering*

New contract

Add-on to an existing contract
Existing Lenovo Contract Number*
Desired Contract Start Date*
DD dot MM dot YYYY

Contract Period*

12 Months

24 Months

36 Months

48 Months

60 Months

Fix date *
Desired Contract Stop Date:*
DD slash MM slash YYYY

Requested Date of Contract Integration*
DD slash MM slash YYYY

System Information*
Machine Type & Model Serial Number Service Level Additional Options

Additional Information / Comments
Requested Conditions*

Standard Conditions

SBO Special Bid Offering
SBO (Special Bid Offering)
Brief written description with concrete data and facts about the exceptional customer or competitor situation.
Reason for the SBO and amount of the desired discount:*
Document Upload
Please upload any additional documents here:

Drop files here or

Accepted file types: pdf, xls, xlsx, txt, Max. file size: 27 MB.

Permission*
I agree to the DACH Marcom Services Privacy Policy and to the General terms and conditions for Marcom Services.

Your end customer no longer requires maintenance? Then please use the form below.

Termination of Lenovo Maintenance Contracts or Individual Machines
Phone
This field is for validation purposes and should be left unchanged.
Contact Details - End Customer
Company Name*
Lenovo Customer Number*
Contact Person
First Name Last Name
E-mail Address
Enter E-mail Confirm E-mail

Contract Details
Lenovo Contract Number*
Termination of Entire Contract*

Yes

No
Termination of Individual Machines*
Type/Model Serial Number

Termination Date*
DD dot MM dot YYYY

Termination Reason*
In case of decommissioning, a confirmation letter from the end customer must be enclosed!
Remarks
e.g. new contract, new serial number etc.
Contact Details - Lenovo Business Partner
Company Name*
Contact Person*
E-Mail Address*
Enter E-mail Confirm E-mail

Phone
Document Upload
Required Document (Original letter of termination from the end customer).*

Drop files here or

Accepted file types: pdf, Max. file size: 27 MB.

Permission*
I agree to the DACH Marcom Services Privacy Policy and to the General terms and conditions for Marcom Services.

Do you have questions about these online tools? Then please contact our TD SYNNEX IBM Services Team.

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World of TD SYNNEX

Online Request for Lenovo Service Offerings

Online Request for Lenovo Service Offerings

Contact Details – End Customer

Contact Details – Business Partner

Contract Information

SBO (Special Bid Offering)

Document Upload

Contact Details - End Customer

Contract Details

Contact Details - Lenovo Business Partner

Document Upload

Machine Type & Model	Serial Number	Service Level	Additional Options